Shipping policy

Shipping Policy

Orders are processed in the order they are received.

Pre-Orders

Pre-order items begin production after the pre-order window closes. Please allow 2-3 weeks for production before your order ships.

In-Stock Items

Orders typically ship within 2-5 business days.

Once your order ships, you will receive a tracking number via email.

Please ensure your shipping address is correct before placing your order. Aqoye is not responsible for packages delayed or lost due to incorrect shipping information.

Shipping times may vary due to holidays, weather, or carrier delays.