Refund policy
Refund Policy
At Aqoye, every order is made with care.
Because many of our products are made to order or sold through pre-orders, all sales are final. We do not accept returns or offer refunds for:
- Incorrect size selection
- Change of mind
- Minor variations in print placement or color due to screen differences
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at aqoye.support@gmail.com with your order number and photos of the issue. If approved, we will provide a replacement or refund at no additional cost.
Refunds, when approved, will be issued to the original payment method.